1. Policy Overview

This page outlines important information regarding our product policies and customer responsibilities. By purchasing from Matrimic, you agree to the terms mentioned below.

2. Product Assurance

We ensure that the delivered product matches the features and functionality demonstrated in the official product demo.

3. Exceptional Cases

In rare and exceptional situations, refunds may be considered at our sole discretion, depending on the nature of the issue reported.

Refunds will not be granted for issues related to:

• Customer hosting/server environment issues
• Incorrect configurations or third-party conflicts
• Lack of technical knowledge or misuse of the product

4. Customization & Services

Any customization, modification, or additional feature development requested by the customer is treated as a separate service.

All payments made for customization or development services are strictly non-refundable.

5. Third-Party Compatibility

We do not guarantee compatibility with third-party software, plugins, or services unless explicitly stated on the product page.

We are not responsible for any issues caused by third-party integrations or external tools.

6. Changes to Policy

We reserve the right to update or modify this policy at any time. Continued use of our products and services indicates your acceptance of these changes.

7. Contact Information

For any questions regarding this policy, please contact us:

Email: support@matrimic.in
Website: www.matrimic.in