1. No Refund Policy

Due to the digital and downloadable nature of our software products, all sales are final. We do not offer refunds, returns, or exchanges once a product has been delivered, downloaded, or access has been granted.

By purchasing any product from Matrimic, you acknowledge and agree to this no-refund policy.

We strongly recommend reviewing product demos, features, and documentation before making a purchase decision.

2. Product Transparency

We ensure that all products delivered match the features and functionality demonstrated in the official product demo.

3. Exceptional Cases

In rare and exceptional situations, a refund may be considered at our sole discretion based on the nature of the issue.

However, refunds will not be granted for:

• Server, hosting, or environment-related issues
• Incorrect installation or configuration
• Customer-side technical limitations
• Change of mind after purchase

4. Customization & Services

Any customization, modification, or additional feature development requested by the customer will be treated as a separate project.

All payments made for customization or development services are strictly non-refundable.

5. Third-Party Compatibility

We do not guarantee compatibility with third-party software, plugins, or services unless explicitly stated on the product page.

We are not responsible for issues arising from third-party integrations or tools.

6. Policy Updates

We reserve the right to modify this policy at any time without prior notice. Continued use of our services indicates your acceptance of the updated policy.

7. Contact Information

If you have any questions regarding this policy, please contact us:

Email: support@matrimic.in
Website: www.matrimic.in